Sub-Processor List | Talaera Inc.
Last Updated: May 11, 2026
About This List
This page lists the third-party service providers (“Sub-Processors“) that Talaera Inc. (“Talaera“) engages to Process personal information in connection with the Talaera platform, application, and related services. We maintain this list as a transparency commitment to our customers and to the individuals who use our Services.
Each Sub-Processor is bound by a written agreement with Talaera that imposes data protection obligations no less protective than those Talaera commits to in its Data Processing Agreement, which is available on request to current and prospective customers under reasonable confidentiality terms. Talaera remains responsible to its customers for the acts and omissions of its Sub-Processors.
This list is current as of the “Last Updated” date above. Customers will be informed of changes to this list in accordance with the notification provisions of the Data Processing Agreement applicable to them. Recent changes are noted below. Questions about this list may be sent to privacy@talaera.com.
Current Sub-Processors
As of the Last Updated date above, Talaera engages the following Sub-Processors:
| Sub-Processor | Location | Purpose |
|---|---|---|
| Amazon Web Services, Inc. | United States | Cloud infrastructure, hosting, storage, and database services. |
| OpenAI, L.L.C. | United States | Large language model API services for AI coaching and language analysis features. |
| Anthropic, PBC | United States | Large language model API services for AI coaching and language analysis features. |
| Google LLC — Google Workspace | United States | Email and business communications services. |
| Google LLC — Google Cloud / Vertex AI / Gemini API | United States | Cloud-based AI services for AI coaching and language analysis features. |
| HubSpot, Inc. | United States | Customer relationship management; sales pipeline; engagement tracking and lifecycle email communications. Personal Data shared with HubSpot includes the data required to support platform engagement and lifecycle communications, such as End User name, email address, account status, and engagement information. Customer (employer) company information is also tracked at the account level. |
| Stripe, Inc. | United States | Payment processing for individual end-user purchases (no payment data is stored by Talaera). |
| Intercom, Inc. | United States | Customer support and in-product messaging. |
| Typeform S.L. | United States / Spain | Customer satisfaction surveys and feedback collection. |
| Sentry / Functional Software, Inc. | United States | Application error tracking and monitoring. |
| Datadog, Inc. | United States | Infrastructure and application performance monitoring; logging. |
| Amplitude, Inc. | United States | Product analytics, including pseudonymous user identifiers and engagement metrics. |
| WOW24-7, Inc. | United States; support personnel may access data from Eastern Europe, Latin America, and other regions | Customer support outsourcing — frontline support team handling escalated chats and tickets within the platform. Personal Data is accessed only within the platform; no bulk export. |
A Note on Teachers
Talaera engages individual independent contractor teachers as authorized personnel under Talaera’s direction, confidentiality obligations, and platform access controls. Teachers access Personal Data only as needed to deliver instructional services through the Talaera platform and do not receive bulk exports or independent data-processing authority. For that reason, Talaera does not list individual teachers as separate vendor Sub-Processors.
Recent Changes
This section lists changes to the Sub-Processor list within the past 30 days. Changes older than 30 days may be archived and are available on request. Customers will be notified of changes in accordance with the notification provisions of the Data Processing Agreement applicable to them.
| Date | Change Type | Description |
|---|---|---|
| — | — | No changes in the past 30 days. |
Contact
Questions about this Sub-Processor List or about Talaera’s data protection practices may be directed to:
Talaera Inc.
Attn: Privacy Team
28 Liberty Street, 6th Floor
New York, NY 10005
United States
Email: privacy@talaera.com