Reporting and analytics

Business English training analytics and reporting

Talaera’s English training analytics show HR and L&D whether people use the training and whether their communication is improving. Track every team and learner in one dashboard, connect the data to your HR tools, and share an Impact Report with leadership.

Live dashboards Impact Reports Team and region view Enterprise-ready SCORM
Talaera company dashboard showing sessions and learner status by team
Live team data
9.8 / 10session relevance, Dialpad

When learning budgets get reviewed, “people attended” isn’t enough. You need to show what changed.

“They definitely speak up more in meetings, which is very exciting!”
Hilbert HR team, five weeks in
01Business results

How to measure the impact of communication training and report it to leadership

Leadership asks four questions about any English training program. The Talaera Impact Report is built around them.

See how the Impact Report answers them ↓
  1. 01
    Reaction

    Did people value the training?

    Session ratings out of 10 for relevance, coach, and use of time

  2. 02
    Learning

    Did their skills improve?

    Before-and-after self-ratings on the skills each program targets

  3. 03
    Behavior

    Do they communicate differently at work?

    Instructor notes from the first and last session, and learner examples from real work

  4. 04
    Results

    Did a business metric move?

    A metric your leadership already tracks, compared before and after training

02Impact Report

English training reporting for L&D

See the impact of your English training. Then share it with leadership in one Impact Report.

See an anonymized Impact Report We’ll walk you through one in a short demo.
03Client results

Results Talaera clients measured

Read the case studies
Hilbert logo
5 weeksto speaking up in meetings
W1
W2
W3
W4
W5
Speaking up in meetings, week by week
Huge logo
+19%in speaking confidence
7.2Before
8.6After
81% use it at work now
Water.org logo
+69%in adapting to other cultures
2.6Before
4.4After
Self-rating, out of 5
04Manager and admin views

Learner progress tracking for company admins and team managers

Each person sees the level of detail their role needs. L&D and HR see the whole program. Team managers see their own people and can act on what they see.

Talaera company admin dashboard for adding people and allocating sessions
Every team
Company admin

L&D and HR leaders

  • Every team in one company dashboard
  • Sessions allocated, completed, missed, and remaining, by team
  • Monthly usage reports across teams
  • API integration to send program data to your HR tools
  • An Impact Report for leadership reviews
Talaera team manager dashboard showing sessions and learner status
Your teams
Team manager

People managers and team leads

  • A dashboard for the teams they run
  • Each learner’s status: onboarding, active, or graduated
  • Sessions completed, missed, and remaining per person
  • Recent activity and each learner’s learning plan
  • Add credits, move learners, and resend invitations
05ROI calculator

Language training ROI calculator: estimate the value of clearer communication

Estimate your language training ROI: what clearer English communication is worth in time and salary cost. Change the numbers to match your company.

How it works

Hours in English × time saved × hourly cost = value of time recovered. ROI compares that value with your training budget.

For reference: at WOW 24/7, median ticket time fell 17% after training. Li & Fung learners reported 37% higher productivity.

Hours recovered a year
Value of that time
Estimated returnfor every $30k invested ROI

An estimate based on your inputs, not a guarantee. Assumes 46 working weeks and 2,080 paid hours a year.

Check these numbers with our team
06Integrations and data flow

How Talaera data reaches your LMS and HR tools

Single sign-on (SSO)

Learners sign in with their company login through SAML-based SSO.

SCORM courses in your LMS

Self-paced courses run as SCORM files in any SCORM-compliant LMS, and completion is tracked there with your other courses.

API integration

Send learner and program data to your HR and analytics tools, so training data sits next to the rest of your people data.

07FAQ

Language training analytics FAQs

Which English training platform offers coaching and analytics?

Talaera is a corporate English training platform that combines live business English coaching, group courses, and AI practice (Talk to Tally) with reporting for HR and L&D. Company admins and team managers track sessions, learner status, and learning plans in dashboards, connect data to HR tools through an API integration, and get monthly usage reports and an Impact Report for leadership reviews.

How can I assess communication gaps in my global workforce?

Start with a short placement test for every employee. Talaera’s adaptive test takes 10 to 15 minutes, uses business scenarios, and gives each person a CEFR-aligned level from A1 to C2. Then ask learners where English slows them down, such as meetings, emails, or client calls. Together, this shows which roles, teams, and regions need support first, and lets you group learners by level and role.

What KPIs should L&D teams track for communication training programs?

Track two groups of KPIs. Activity KPIs show whether people use the training: active learners, sessions completed compared with sessions allocated, self-study and AI practice usage, and attendance. Improvement KPIs show whether communication is getting better: session ratings, learner feedback, and, for 1:1 coaching, instructor observations.

How do I report on the effectiveness of a language training program to executives?

Use one page that covers how people rated the training, what they learned, how they work differently, and one business metric leadership already tracks. Talaera’s Impact Report includes an activity summary, self-study and AI practice usage, session ratings out of 10, attendance per cohort, instructor observations, and learner quotes about using English at work.

How do you measure the ROI of virtual corporate training?

Pick one business metric your leadership already tracks, such as ticket resolution time or meeting participation, and compare it before and after training. At WOW 24/7, the median time to close a ticket fell from 15:38 to 13:02 in the month after a five-session course. The Impact Report covers participation, ratings, and learner progress, and your Customer Success Manager helps you connect them to that metric. Virtual training is easier to measure: every live online session, group course, and AI practice conversation is logged automatically.

How do you measure language proficiency gains quarter by quarter?

Talaera tracks progress through the Impact Report. Learners rate every session out of 10, and in 1:1 coaching, instructors note how each learner communicates in the first and last session. Comparing reports from one program period to the next shows how a team is progressing.

What results have companies seen from Talaera?

At Dialpad, support agents’ ability to handle frustrated customers without escalation rose 19.5%. At TD SYNNEX, meeting participation rose 29%, from 5.6 to 7.2 out of 10. At WOW 24/7, the median time to close a ticket fell from 15:38 to 13:02 after a five-session course. At Li & Fung, confidence communicating rose from 6.8 to 8.0 out of 10.

Do managers get visibility into their team’s progress?

Yes. Team managers get a dashboard for the teams they run. They see who is onboarding, active, or graduated, how many sessions each person has completed, missed, or has left, recent activity, and each learner’s learning plan. They can also add credits, move learners between teams, and resend invitations without contacting Talaera.

How often do HR and L&D get reports?

Dashboards are available whenever you need them, and company admins get a usage report every month. Your Customer Success Manager prepares an Impact Report for leadership reviews.

How long does it take to set up Talaera?

Most companies are set up in about 30 days. Learners sign in with your company’s single sign-on, and your Customer Success Manager runs onboarding, so your team doesn’t need to chase anyone.

Is learner data private and GDPR compliant?

Yes. Talaera is GDPR compliant. Company admins see data for the whole company, and team managers see data for the teams they run. Our security page explains how personal data is stored, processed, and accessed.

See the Impact Report your leadership would receive

We’ll walk you through the dashboards and an anonymized Impact Report, and show how they map to the KPIs your team reports on.

Start with a pilot with a few employees. No long-term commitment.

Two colleagues talking as they walk through the office
30-minute walkthroughNo commitment