Course details

  • Write concise emails in English

    Write emails that are short and to the point with these simple tips.

  • Use the right tone in work emails

    Write emails in a way that sounds polite, friendly, and positive.

  • Give constructive feedback over email

    Apply this email template and diplomatic techniques to give feedback over email.

  • Say no and recommend alternatives

    Learn how to say no to requests and invites over email.

  • Send urgent emails, get more responses

    Indicate that something is urgent in an effective and professional way.

  • Apologize in emails

    Use this recipe and useful phrases to apologize via email.

  • Get approval for your ideas via email

    Tips and phrases to pitch ideas and convince your reader.

  • Business emails across cultures

    Understand how different cultures write and perceive professional emails.

  • Avoid these common mistakes in emails

    Avoid the most common mistakes that non-native English speakers make in emails.