Course details

  • Identify direct and indirect communication

    Learn to identify these two communication styles.

  • The meaning of YES across cultures

    Did you know that "yes" doesn't always mean "yes"?

  • Ask better questions to get clear answers

    Ask effective questions and have more productive conversations in multicultural settings.

  • Softening language to sound more polite

    Learn strategies to soften your message and sound more polite across cultures.

  • Direct and indirect communication

    Apply what you've learned in this practice scenario.