Case studies
Customer Stories
Talaera Business English Training: Enhancing Global Communication, Accelerating Growth
95%
Improvement in communicative confidence
6 months
Average time to get promoted
90%
Leading international teams
4.9
Professional transformation rating
Netafim: Global Productivity Case Study
84%
are more productive at work after Talaera sessions
87%
feel more confident working with international peers
76%
feel more prepared for leadership roles
ZIM: Global Operations Efficiency Case Study
92%
Report a productivity increase due to decreased communication
89%
feel more confident working with international peers
86%
report being more prepared for English-only leadership roles
Dialpad: Improved Customer Experience Case Study
+2.7%
CSAT. Improved customer experience quality
-1.2%
Escalations. Issues resolved independently, faster
73%
More Confident. Better equipped to de-escalate difficult situations
WOW24-7: Customer Support Excellence Case Study
17%
Faster Resolution, 15m 38s→13m 2s
10/10
Feedback usefulness and Instructor Quality
12%
Faster Responses, 41s → 36s
Thompson Reuters: Global Collaboration Case Study
The goal was to level up their global support team’s business English communication and empower them to handle customer interactions more effectively and efficiently, ultimately improving key performance metrics.
8.9
Business clients grew their businesses 8.9 times greater than the average small business.
92%
Elevate your company and expertise with the right strategy, practical tools, and a best-in-class community.
50k
All of our business coaches have a proven formula for success that has helped leading executives and business owners scale.